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  The role of the dental office manager is vital in ensuring the continuous and efficient functioning of dental practices. In short, they keep the ship sailing smoothly. However, office managers encounter numerous common challenges and pain points that create daily headaches and stress. In the video above, Heather Colicchio, Founder of the American Association Read More...

Office managers are vital to the success of any dental practice. In a previous article, we discussed the growth of the office manager role in the last 10 years and its impact on the dental industry. But how does an office manager grow in their role and gain the necessary skills to excel in their Read More...

Running a successful veterinary practice involves more than providing quality pet care. Your business also needs exceptional veterinary business management — overseeing the business side of your practice to ensure sustainable profitability and long-term success.  Whether you hire a certified veterinary practice manager or assign a front desk receptionist to complete these tasks, you need Read More...

Utilizing the right dental practice software can streamline your practice’s daily tasks and make staying in touch with patients a lot easier. Most dentists use dental office practice management software to keep track of patient records and inventory. But has your practice ever considered adding patient communication software to the mix?  Practice management software can Read More...

As a healthcare professional, you probably deal with difficult patients on a daily basis.  Patients can be difficult for a number of reasons. Maybe they’re dissatisfied with a diagnosis you’ve given them, anxious about their appointment, frustrated about having to wait to see you, or simply an angry person overall.  When dealing with difficult patients, Read More...

As a healthcare organization, your primary goals involve providing each patient with value-based care, an individualized treatment plan, and better outcomes. Engaging patients in their care can be just as important as the actual care you provide. Effective patient engagement in healthcare should boost patient satisfaction, improving health outcomes and your organization as a whole.  Read More...

Looking for engaging and informative optometry podcasts? Learn about the best podcasts that optometrists can’t afford to miss out on. Best for Industry News & Trends: Defocus Media Hosted by Darryl Glover, O.D., and Jennifer Lyerly, O.D., this podcast is one of the best for learning about the hottest new trends in optometry. Defocus Media Read More...

Does your dental practice struggle with patient engagement and missed appointments? It’s a common problem that can mean poorer outcomes for patients and lower profits for you. According to one study, scheduling appointments further than 90 days out increases the chance that patients will forget about them. But with a good patient recall strategy, you’re Read More...

It’s almost time for kids to head back to school, and that means plenty of opportunities for your dental practice to connect with both new and existing patients! Back-to-school time is getting busier and busier for both kids and their parents, though, which means booking a dentist appointment might not be the first thing on Read More...

The beginning of the school year marks an excellent opportunity for your optometry practice to revitalize its marketing efforts. As parents focus on back-to-school shopping, you can tailor your marketing activities to appeal to potential patients in need of new glasses by reminding them that the right prescription can prevent eye strain. Read on to Read More...

You’re probably already familiar with practice management software, but what about patient engagement software? If you’re here, you’ve likely come to the (correct) conclusion that the right patient engagement solution can boost your healthcare practice and result in happier patients with better health outcomes. Now the question is how do you choose the best patient Read More...

Receiving negative reviews is a frustrating, yet inevitable part of running a business, like taxes. The initial reaction to negative reviews is to either pull out the boxing gloves and punch back, or ignore them and hope it goes away. However, ignoring them is not a good option. Once businesses see the true value and Read More...