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If your healthcare organization struggles with issues like patient retention, poor reviews, or low scheduling rates, your patients likely aren’t satisfied with your healthcare services. As a healthcare provider, understanding how to improve your specialized medical care can feel overwhelmingly complex when you’re juggling low resources, high patient volumes, or restrictions from insurance health plans. Read More...

When most think about improving the patient experience, they focus on refining medical care while overlooking the importance of customer service. Customer service in healthcare is more than just phone calls; it is a vital aspect of the patient experience. When you provide good customer service, patients experience well-rounded care with access to the right Read More...

Offering a patient payment plan with convenient bill payment options can support any healthcare professional in helping their patients maintain healthy living habits by making regular doctor visits affordable. When a patient doesn’t have a health insurance plan, your office can offer health services financing.  Learn how a payment plan agreement option helps patients manage Read More...

Gastroenterology marketing has always been important for healthcare practices, but it’s especially critical now, given today’s crowded and competitive landscape. If your gastroenterology practice is in a big city, you could be competing with dozens of other practices to get prospective patients to walk through your doors. Time-tested advertising tactics such as TV commercials and Read More...

In the ever-evolving landscape of healthcare, effective communication with patients is paramount. As technology continues to become the dominant medium of communication, Healthcare offices have to find a way to implement this valuable tool. But how are technologies like texting governed by HIPAA? In this article, we’ll explore the insights shared by Tija Hunter, a Read More...

Your podiatry practice takes great care of your patient base, but do you put the same amount of care into your website? If it’s been a while since you paid attention to podiatry web design, you could lose potential patients to a competing podiatric practice. Here’s what podiatrists and other healthcare professionals need to know Read More...

No patient wants to spend the night (or longer) in the hospital, and that’s where ambulatory surgery centers come in. ASCs provide patients with an array of same-day services, including orthopedics, podiatry, gynecology, and plastic surgery. If your practice struggles with ASC billing services, it might be time to consider ambulatory surgery center billing companies. Read More...

In managing a healthcare practice, one of the most critical challenges is minimizing patient wait times. Extended wait periods not only impact patient satisfaction but can also affect the overall efficiency of your clinic or hospital.  Recent studies reveal that as many as 30% of patients have abandoned appointments due to prolonged waits, with the Read More...

Marketing can feel like a foreign, challenging concept for a private practice owner, especially if you have a bigger and brighter vision for where you want to be. You want to reach new clients, but you don’t want to use ineffective or, dare we say, slimy marketing tactics. The ideal private practice marketing strategy brings Read More...

As a healthcare facility, you want to provide the best care possible to all your patients, but doing so requires financial stability. Your patients are your customers. To have the best chances of maintaining a healthy financial position, you need a steady flow of patients nourishing your business’s revenue. Patient churn refers to the phenomenon Read More...

In this day and age, good pediatrician marketing is crucial to your practice’s success, competitiveness, and profitability. Gone are the days of simply attracting new patients through word of mouth. Your local market is likely oversaturated with pediatric practices offering the same services as you. To stay competitive and get your name out there, you Read More...

Pediatric healthcare providers find themselves competing with dozens of other practices in their city and beyond. If your pediatric practice is struggling to draw in more patients, it might have nothing to do with your prices or advertising — maybe your website just needs a good overhaul. Great design for pediatric websites isn’t all about Read More...