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Retain Your Customers Articles (page 2)

Imagine walking into a healthcare practice that immediately makes you feel welcomed, understood, and confident in the care you’ll receive. That’s the power of effective branding. It’s not just about having a logo or a catchy tagline; it’s about creating a lasting impression that resonates with patients and sets your practice apart. Let’s explore why Read More...

Because optometry appointments can be set several weeks or months ahead, patients frequently forget to schedule their next appointment or annual exam. Optometry recall cards or digital reminders (text messages, emails) are a valuable way to remind patients about an upcoming recall date to schedule their next appointment. You can combine these traditional physical cards Read More...

You go to snuggle a furry patient, only to be greeted by dozens of fleas bouncing off of Fido in every direction. Naturally, you’ll want to control and put a stop to their feasting, as these nasty little bloodsuckers can spread terrible diseases. Ready to say “Be gone” to these minuscule vampires? Below, find flea Read More...

Fleas are a veterinary practice’s worst nightmare. The flea life cycle is extremely speedy, and once these tiny pests start to breed, you’ve got a huge problem on your hands. Below, learn everything you need to know about each flea life cycle stage, from eggs and larvae to adult fleas. What Is the Flea Life Read More...

As a healthcare professional, providing top-quality services for patients is likely one of your highest priorities. But in the busy day-to-day routine of running a healthcare organization, your focus on the patient experience may begin to waver. You may think your patient satisfaction rates are fine, but are you truly delivering the best care you Read More...

So, your practice knows animal health, veterinary staff safety, and regulatory health and safety standards. How closely have you examined your vet disinfectants, though? What do vets use to sanitize these spaces effectively without causing more harm? Weave’s veterinary practice experts describe more below about disinfectants vs. antiseptics, kennel-safe options, and how veterinary clinics can Read More...

Improving the dental case acceptance rate is crucial for the success of any dental practice. Case acceptance refers to the percentage of proposed dental treatment plans that patients agree to undergo. A higher case acceptance rate not only improves patient outcomes but also contributes to the financial health of the practice. Be sure to also Read More...

Does the child you’re treating have a speech disorder, or are they simply hard of hearing? Without speech therapy tools, it’s impossible to tell. Speech therapists rely on an array of tools and resources to diagnose communication disorders in children and adults. Below, learn about some of these tools and how to use them in Read More...

Healthcare practices face the daily challenge of managing complex patient calls. Practice staff need to provide great service while simultaneously collecting important information and managing the office’s schedule. The sheer volume can overwhelm even the most efficient teams. Improving your phone interactions for quality assurance and efficiency is no small task. Even with the rise Read More...

As veterinary care advances, it also becomes less accessible for many pet parents. As a pet care practice owner or manager, you want to make your services and procedures accessible to the average pet owner while ensuring your business remains profitable. Offering flexible financing solutions is an excellent way to help pet owners access expensive Read More...

At the heart of quality medical care is the patient experience. This experience begins when a patient first visits your website or calls your office, and goes beyond merely seeking treatment. In other words, the patient experience encompasses every touchpoint healthcare organizations have with their patients. In today’s competitive landscape, healthcare providers must prioritize elevating Read More...

When most think about improving the patient experience, they focus on refining medical care while overlooking the importance of customer service. Customer service in healthcare is more than just phone calls; it is a vital aspect of the patient experience. When you provide good customer service, patients experience well-rounded care with access to the right Read More...