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The onset of the COVID-19 pandemic in 2020 changed virtually every aspect of life as we know it. Employees went home, businesses closed down, schools shut their doors, and families found themselves staring at the same four walls day after day. As the stress, uncertainty, and anxiety surrounding the COVID-19 pandemic mounted, more people turned Read More...

You might be surprised to hear that customers still call businesses. Despite social media, email, and live chat via the Internet, most people still interact with companies over the phone. In fact, 42% of the population reaches out to a business via the telephone at least once a week.¹ And, 65% of people say that Read More...

Labor shortages continue to affect the healthcare industry. Without proper staffing, optometry practices and other healthcare organizations put patients at risk of not receiving the care they need in their most vulnerable times. Below, we discuss the reasons behind this severe staffing shortage and a few practical solutions that organizations can implement to reduce staffing Read More...

Owning an HVAC business can be highly profitable and rewarding. However, it also includes many day-to-day tasks that you never imagined would take up so much of your time — such as marketing. Marketing is an essential aspect of running any business, be it an HVAC business or another local company type. Keeping up with Read More...

If you’re a local electrician, marketing your small business is one of the most effective steps you can take to increase revenue. Since 58% of shoppers do an online search before booking an appointment with an electrical company, your online presence is key to attracting customers and generating revenue. However, you may not have the Read More...

Accidents and emergencies are an unfortunate possibility for every small business. The effects of human and environmental catastrophes can devastate businesses just as they’re getting off the ground. Luckily, there are ways to prepare your business for the unthinkable. Adopting the right communication platform is one such way. A Weave user, Angel Mejia, recently wrote Read More...

Weave interviewed performer Lindsey Stirling¹ about how she’s cultivated authenticity and connected with her audience over the course of her career. Lindsey is a violinist, dancer, and artist with 13 million YouTube followers, 4 million Facebook followers, and 1.5 million Instagram followers. Her other accolades include being a New York Times bestseller² and runner up Read More...

Rachel Nilsson is the founder and CEO of Rags,¹ a clothing company that combines function, fashion, and fitness to make rompers and other outfits for children. Rachel’s presentation at the 2020 Business Growth Summit explains how to grow your customer base and retain the majority of your customers. Rachel’s business started as a handmade hobby Read More...

Last year’s Business Growth Summit featured a panel of marketing experts interviewed by marketing leader Jen Gray. The conversation covers all things marketing, including vital channels, scalability, customer engagement, content ideas, and campaign testing. At the time, PJ Howland was the VP of Industry Insights at 97th Floor, where he specialized in content marketing and Read More...

Weave’s 2021 BGS Webinar Series About the speaker Roy Banks¹, Weave’s CEO, spoke to an online audience during the Spring 2021 Business Growth Summit about his passion and love for small businesses. Roughly six months ago, Roy came out of retirement to lead Weave because he feels so passionately about what small business does for Read More...

After starting his career as a licensed physician, Dr. Jeong made his way into the entertainment industry, appearing in films like The Hangover and Knocked Up, as well as TV shows like NBC’s Community. More recently, he’s been a judge on the hit show Masked Singer, played a supporting role in Crazy Rich Asians, and Read More...

We live in an age of constant connection. Because of the prevalence of technology like smartphones and Wi-Fi, people expect their text messages to be answered promptly, their Uber or Lyft ride to show up on-time, and their meal to arrive at their front door within a projected window. In other words, consumers expect quicker Read More...