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As a business owner, you may already use short code or long code numbers to text message customers, but things have changed: 10DLC is the new system. Consumers might miss the industry-wide changes, but the process for incorporating 10DLC impacts how U.S. businesses will contact their customers via text messaging and SMS campaigns. This article...

A dog behavior assessment involves interacting with and encouraging dogs to respond to various stimuli to measure and identify their socialization skills, stress levels, anxiety, and responses. How a dog responds to this variety of stimuli can help your veterinary practice diagnose and manage various canine behavioral health issues. Whether you’re working to help shelter...

As a vet practice, you want to help your clients build the best relationships possible with their pets. Sometimes, this means treating medical conditions, but it often involves helping them through behavioral issues. With a dog reactivity chart, your practice can accurately assess how a dog responds to its environment to determine its response threshold....

According to the American Med Spa Association, the number of medical spas in the U.S. has nearly doubled since 2018. There were just 5,431 med spas back then, compared to 10,488 med spas today. This has made it challenging for many med spas to stand out. Some have started developing creative Botox party ideas and...

Teaching a dog a new trick encourages mental stimulation, allowing it to bond with its owner. Trick training can build trust, reduce boredom, and enhance obedience. As a pet-care professional, your main goal is to foster happy, healthy relationships between your clients and their furry friends. Sometimes, this means treating medical issues, and other times,...

About 1.2 million puppies are born each day globally. This enables plenty of people to bring a puppy home. New puppy parents are often blown away by the joy their furry friend brings to their lives. However, new puppies can also present unexpected challenges. Your veterinary practice should give pet parents this ultimate puppy guide. It highlights...

The average cat lives for 13 or 14 years. However, it isn’t uncommon for some cats to live for over 15 or 20 years. Encourage owners to keep their cats healthy by recommending regular visits to your veterinary practice. A routine cat health check can ensure the early detection of potential medical conditions and maintain...

Are your dental office employees unmotivated and stressed? Running a dental practice takes hard work, and even the best workers get burned out every now and then. If you’re looking for an easy way to bring the spark back to your dental team, try a few fun dental office games. Why Dental Office Games and...

Good dentistry doesn’t require guesswork. You and your dental staff know how to diagnose and treat patients’ dental problems efficiently. So why do you still feel like you are wasting time or failing to meet your fullest appointment capacity? The issue could be that you are not following dental SOPs (standard operating procedures) for every...

Veterinary Practice Manager Appreciation Week offers a meaningful opportunity to shine a light on the unsung heroes of your clinic. Practice managers keep the gears turning—juggling client communication, operational flow, and team well-being. They ensure that everything behind the scenes runs smoothly, so your team can focus on what they do best: caring for patients....

The front desk staff at your dental office directly impacts the patient experience, practice efficiency, and overall business profitability. Since the front office is the first point of contact for patients, its staff must be well-trained in communication, organization, and technology. Learn how you can implement successful dental front office training at your facility. Key...

Deciding that your dental practice needs to move to a new office can be stressful, even if the change is for the best. Will your current patients be willing to follow you? How will you ensure a smooth transition without losing money? What if your new neighborhood isn’t as nice or convenient for patients? If...