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Your dental practice is tired of missing phone calls and scheduling opportunities when the front desk gets too backed up. You’ve decided that it’s finally time to adopt a dental office phone system to take a load off of your staff’s backs, and now you’re questioning which software to go with. The good news is, Read More...

Answering dental phone calls is an important aspect of engaging with patients, ensuring accurate scheduling information, and promoting your practice’s reputation. But high call volumes can take your staff’s attention away from other essential items on their task lists. Many dental offices turn to dental phone answering services to take over a large percentage of Read More...

Countless industries are gradually implementing artificial intelligence, and the field of veterinary medicine is no different. What AI vet products are taking the industry by storm for greater animal healthcare? This guide explores the many ways that new technologies are enhancing patient care and operational efficiency in vet clinics. Key Applications of AI in Veterinary Read More...

IT outsourcing in healthcare is a viable option for growing practices needing greater efficiency. Outsourcing becomes increasingly important the larger a practice gets, as it is essential to streamline operations and lower expenses. Many healthcare organizations today choose to outsource IT services to help reduce staff administrative burdens and improve efficiency, but outsourcing is not Read More...

Receptionists play a vital role in the success of your medical practice. They’re responsible for communicating with patients, managing appointment schedules, providing billing and payment assistance, and much more. As a result, you must ensure that they approach customer interactions successfully. Using well-crafted phone scripts for receptionists can ensure the consistency and professionalism of their Read More...

The healthcare model is getting a facelift. Healthcare providers are shifting from having a tunnel vision focus on medical conditions in favor of focusing on the person as a whole. At the heart of patient-centered care is understanding, respecting, and accommodating patients’ values and preferences. This article provides a deeper understanding of the patient-centered care Read More...

As a healthcare facility, you want to provide the best care possible to all your patients, but doing so requires financial stability. Your patients are your customers. To have the best chances of maintaining a healthy financial position, you need a steady flow of patients nourishing your business’s revenue. Patient churn refers to the phenomenon Read More...

Running a dental office is no small feat, requiring a unique blend of skills and attributes. In a panel webinar featuring office managers Debbie Evans, Practice Administrator, and Vice President of Wainwright and Russell DDS, and Teresa Spence, Practice Administrator for Amelia Dental Group, the focus was on identifying the key skills needed for dental Read More...

Drafting a medical aesthetics business plan is the first step to launching a successful med spa or Botox clinic. Whether you’re wondering how to start a Botox clinic or need advice on how to build a comprehensive aesthetics business plan, having a clear strategy is essential.  Aesthetic procedures, such as laser treatments, hair removal, and Read More...

Is your business overwhelmed with incoming phone calls? Congratulations—high call volume often indicates that a business is booming. However, managing an influx of calls while dedicating an appropriate amount of time to each caller can be challenging. If you’re struggling with high call volume, there are solutions you can adopt to redirect callers to other Read More...

Does your dental practice struggle with patient engagement and missed appointments? It’s a common problem that can mean poorer outcomes for patients and lower profits for you. According to one study, scheduling appointments further than 90 days out increases the chance that patients will forget about them. But with a good patient recall strategy, you’re Read More...

Managing a medical office involves overseeing billing, supervising staff, supporting recruitment and retention, controlling the budget, and maintaining a high-quality patient experience. Successfully managing a medical practice demands strong leadership, operational expertise, and a clear understanding of healthcare regulations and financial performance. To understand what truly goes into managing a medical office, it’s important to Read More...