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Thanks to the internet, work from home seems to become more popular with each passing year. The Covid-19 pandemic only sped up this trend, forcing millions of people to use communication tools to handle their traditionally in-person business on the computer or by phone. This transition to remote work wouldn’t be possible without effective technological Read More...

Every business wants to stay afloat during an uncertain and unfavorable time in the economic market. While no business is recession-proof, some are more downturn-tolerant than others. Inelastic industries such as healthcare tend to outperform others when faced with an economic decline. However, healthcare practices are not immune to the effects of a recession, and Read More...

Handling medical billing paperwork can be a frustrating and even costly aspect of running a medical practice. Administrative team members stress about the need to get envelopes, stamps, and paperwork filed and sent to the right addresses. In addition, medical offices end up spending a chunk of their budget each month on printing and distributing Read More...

Digital Transformation for Small Business Every entrepreneur wants to grow their business and attract more customers. Your business needs to digitally evolve just as quickly as technology is evolving. This process of transforming operations within your business is called digital transformation. According to MIT Sloan and Capgemini, “90% of CEOs believe the digital economy will Read More...

Creating Better Patient Relationships with Digital Tools No matter which industry your business serves, your customers and the staff you hire are the keys to your success. The healthcare industry is no exception to this standard, regardless of the size of the practice. Nowadays, patients can research providers beforehand and can be more choosy in Read More...

I was a 4th grader and thought that jumping off the edge of the bleachers behind the 8-foot basketball goal at my school to try and dunk the basketball like Superman was a great idea. At the time, I did not have the discipline to think through the potential consequences before jumping. When I jumped Read More...

Key Takeaways There is often a communication gap between veterinary professionals and pet owners, especially because owners are not always present for exams or procedures, which leads to misunderstandings about what services will be performed. Veterinarians need strong communication skills, including empathy, clear explanations, active listening, and awareness of nonverbal cues. Using digital tools (scheduling Read More...

As a dental practitioner, you know that dental insurance eligibility verification is key to reducing claim denials and ensuring accurate reimbursement. Understanding how to verify dental insurance benefits helps confirm patient coverage and payer requirements. The best way to verify patient insurance efficiently with a provider is by incorporating dental insurance eligibility verification software into Read More...

Not all patients have insurance to manage payment for their dental care. Many patients skip or delay their comprehensive dental care visits because they believe they can’t afford it without insurance. Offering in-house financing can ease patient worries about payment, so they schedule regular dentist visits. As a dentist, you know that regular and emergency Read More...

No matter how carefully someone plans their spending, surprise medical bills can wreak havoc on a budget. According to Healthcare Drive, worry about an unexpected medical bill tops the list of what keeps Americans up at night. Unfortunately, the prospect of unexpected medical costs can cause patients to put off getting necessary emergency care or Read More...

Verifying a patient’s insurance benefits is a vital first step in providing quality care. For decades, it’s been a time-consuming and frustrating task and can result in a claim sent to the payer being denied. Today, however, there are convenient methods of conducting insurance eligibility verification, including online services. This article shares some helpful tips Read More...

For many years veterinarians offered in-house billing to clients.  When I started in practice, part of my job as a CSR was printing out the billed client accounts, sticking on stamps and stuffing envelopes.  We did this every 15 days and believe me it was a lot of work.  We then had to manually post Read More...