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Last week, I had to find a chiropractor for my husband, Ross.  I went online to our neighborhood posts and asked for recommendations. My husband (a dentist) asked one of his patients. His patient highly recommended her doctor, stated that she and her husband see him, and he is “wonderful”.  In the meantime, I received Read More...

Running an office requires wearing several hats. Although we’re constantly involved in clinically managing patients and optimizing outcomes, we also need to be cognizant of our business model and how patients are perceiving the whole office experience. One of the things that can become challenging is when employees report being “too busy” even though the Read More...

As a kid, I was taught to respect others’ privacy by not listening in on personal calls.  My grandmother’s home had what was called a “party line,” and several neighbors shared the same phone number. This was a common occurrence many years ago when you lived in rural areas with limited service. If you ever Read More...

They say that few things in life are certain, except for death and taxes. Let’s add one more thing to the list: you know your patient is going to want to keep their wrinkle-free, fresh-faced appearance with regular Botox appointments. One of the top mistakes we see in cosmetic and aesthetic medical practices is letting Read More...

In order to better understand how healthcare practices and patients are coping with the effects of pandemics, Weave commissioned an independent survey of 750 providers and their clients. The survey questions focused on the ways organizations are instituting social distancing to prevent the spread of viruses. When asked about the riskiest payment portals to touch, Read More...

Developing a strong relationship with patients is a sometimes overlooked aspect of maintaining a successful healthcare practice. The rapport doctors and their team of professionals have with clients is often the determining factor in whether or not patients stick with a practice year after year. Establishing effective and personable communication with patients from the get-go Read More...

Social distancing became a competitive advantage for businesses during emergencies. Proper social distancing protects both employees and patients from the transmission of viruses. Those businesses that know how to abide by public health regulations while maintaining their communication network are set up to succeed in emergencies. To better understand how healthcare practices are dealing with Read More...

While social distancing was a necessary measure for businesses responding to pandemic crises, it presented them with a number of difficulties. Among these difficulties is the task of maintaining a personal rapport with each client who visits your business. Even after social distancing requirements were lifted, your business likely has less time to spend with Read More...

Healthcare professionals are as busy as they’ve ever been despite the chaotic events of recent pandemics. Though offices have endured temporary closures, infected staff and other unforeseen obstacles due to viruses, providers continue to do their best to improve the care they offer their patients. Weave recently commissioned an independent survey of 750 healthcare practices Read More...

The social distancing, brought about by pandemics, has incentivized businesses to discover new ways to minimize the amount of human contact that goes on in their offices. These ways include having employees work from home, reducing the number of clients on site at a given time, and implementing curbside waiting rooms and wellness forms. As Read More...

Cancellations are inevitable whether you work in a doctor’s office, vet clinic or a med spa. People often double book themselves or completely forget that they booked an appointment that day. But a new survey commissioned by Weave highlights the main drivers across patient cancellation behaviors. The survey, which was fielded May 11, 2022 to Read More...

Does your veterinary hospital or practice provide clients with pet health awareness and training? Pet owners may not be knowledgeable about the latest news about animal health for cats or dogs. As a veterinary partner, you should include pet care information through your veterinary information network to dog and cat owners who are clients at Read More...