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Did you know that the average medical practice gets more than 50 phone calls a day? If your practice is like others, you’re probably bombarded with calls from insurers, drug companies, and, of course, patients. Some are calling to make an appointment, while others want to talk with a doctor right away. How can you Read More...

Has the competitive healthcare landscape made it hard to grow your medical practice? Start taking patient acquisition more seriously and see the results it can provide. Once you implement the right patient acquisition strategies, your practice can begin welcoming in more new patients. You can also make the patient acquisition process even more effective by doubling Read More...

The internet has transformed how we seek information, especially in healthcare, where answers are often just a search away. While some patients simply want reassurance, others look to the internet as a decision-making tool before ever setting foot in a doctor’s office. A recent survey of 1,000 U.S.-based consumers commissioned by Weave sheds light on Read More...

A 2022 Ipsos poll revealed that almost 90% of Americans would like to learn how to lead healthier lives. This is great news if you own a health and wellness company, since it suggests your business should have a large target audience. However, it isn’t always easy to reach this audience. The health and wellness Read More...

According to an American Med Spa Association industry report, the medical spa industry is growing rapidly. In 2018, just under 5,500 medical spas were operating throughout the U.S. That number is inching closer to 10,000 med spas in 2024. While the growth of the med spa industry is impressive, it’s creating a more competitive environment Read More...

Is your practice keeping up with all the latest dental trends of 2024? If not, you may struggle to compete with the other 135,000 dental practices scattered throughout the country. The dental industry is constantly changing. If you don’t pay attention to the newest dental care trends, your practice could fall behind and get stuck Read More...

A recent survey found that more than one-third of Americans admit to leaving a medical practice within the previous two years. This highlights the importance of your practice working to combat patient attrition and boost retention. You can increase patient loyalty and keep new patients coming through your practice’s front door to stop your attrition Read More...

Healthcare practices must maintain updated patient medical history forms. These enable your clinic to provide patients with the best care possible. Not sure how to create a history form? Keep reading to see how simple it is, especially when your office uses digital forms. Understanding Patient Medical History Forms Patient medical history forms help practices Read More...

National Receptionist Day is the second Wednesday in May each year. Your receptionists are the face of your medical practice, greeting visitors, answering phone calls, scheduling appointments, and keeping you and your colleagues organized. Explore ways to celebrate how important receptionists are to your medical practice. What Is National Receptionist Day? Jennifer Alexander of the Read More...

Receptionists play a vital role in the success of your medical practice. They’re responsible for communicating with patients, managing appointment schedules, providing billing and payment assistance, and much more. As a result, you must ensure that they approach customer interactions successfully. Using well-crafted phone scripts for receptionists can ensure the consistency and professionalism of their Read More...

When patients call your medical practice, they want a personalized interaction that answers their questions and provides all the information they seek. But if your practice is like many, you may feel overwhelmed by the number of daily calls you receive. Using an IVR system — and leveraging effective IVR prompts — can make this Read More...

Recent research shows that an Interactive Voice Response system can yield a first-call resolution rate of nearly 75%. About three out of every four people who call businesses with IVR systems resolve questions and concerns the first time they contact a company through self-service solutions. If your medical practice isn’t using IVR yet, consider doing Read More...