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Artificial intelligence (AI) is impacting how virtually every industry operates, and dentistry is no exception. AI in dentistry uses machine learning and analytics to enhance clinical and administrative care, and new advancements emerge frequently. When used strategically, AI can help dentists diagnose conditions earlier, create personalized treatment plans faster, collect more detailed imaging, and streamline Read More...

Navigating the economic environment of healthcare can feel daunting. However, with insight from industry experts, practices can uncover opportunities for growth and long-term stability. In a recent episode of The Happy Practice podcast, we sat down with Dr. Hendrik Lai and Genevieve Poppe to discuss the current economic state of healthcare and what it takes Read More...

A Foundation Built on Precision and Purpose My journey into dentistry began with a strong interest in science and a desire to own my own business. After completing my education, I moved directly into private practice, where I quickly fell in love with detail, quality, and precision. By embracing innovation and maintaining a patient-centered approach, Read More...

Patient churn refers to situations where dissatisfied patients cancel appointments or choose another healthcare provider instead of your practice. High churn rates often signal issues with care quality, communication, convenience, or overall experience. These challenges impact not only revenue, but also your reputation and your ability to serve other patients effectively. Avoiding patient churn is Read More...

Key takeaways Payment reminder emails and notices are essential for maintaining cash flow and preventing overdue payments in business transactions. Effective reminders are clear and professional. They should include key details like the amount due, due date, and available payment methods. Sending reminders at the right time and with the right tone ensures prompt payment Read More...

Key takeaways Veterinary practice valuation involves determining your practice’s financial worth by analyzing assets, earnings, and market trends. Accurate valuation helps you plan for growth, make informed decisions about your financial future, and attract buyers or partners, among other benefits. But many factors can affect valuation, ranging from profitability to operational efficiency, and knowing how Read More...

Key takeaways Healthcare secure text messaging enables HIPAA-compliant, encrypted communication between authorized providers and their patients. It improves care coordination, enhances communication practices, and reduces compliance risks. Purpose-built platforms enhance security, efficiency, and overall patient experience. Secure text messaging matters in healthcare Few industries can match the fast pace of the healthcare field. To thrive Read More...

Key takeaways Patient abandonment is the unilateral termination of the patient-physician relationship without proper notice or alternative care. To avoid abandonment, providers will need clear documentation, a reasonable transition time, and continuity of care. Practice owners can reduce risk and improve the patient experience by using communication systems like reminders, online scheduling, and referral workflows. Read More...

Key takeaways Focusing on a patient’s needs enhances both patient acquisition and retention. Local SEO efforts and online reviews boost your practice’s visibility and credibility. Continuously refining campaigns based on patient feedback improves results. Using privacy-safe analytics helps you gain valuable insights while maintaining trust. Tailored marketing efforts are crucial for healthcare organizations In today’s Read More...

Key takeaways A welcoming and comfortable waiting room can significantly improve patient satisfaction and retention. Offering entertainment and educational content helps reduce perceived wait times and keeps patients informed. Streamlining check-ins and managing patient flow can minimize wait times and improve efficiency. Personalizing the patient experience with amenities, staff engagement, and technology enhances patient comfort Read More...

Key takeaways Combine content, social media, ads, and referrals to attract patients. Align your digital and offline marketing efforts. Simplify scheduling and offer real-time support to enhance the patient experience. Track performance with data analytics to revise your patient acquisition efforts. Discover patient acquisition strategies that work No healthcare practice can thrive without an effective Read More...

As a healthcare provider, you work tirelessly to provide superior patient care. Why not celebrate the efforts of you and your staff? Patient Experience Week is the perfect opportunity to honor the hard-working individuals who provide a high-quality patient experience. Check out the importance of PX Week celebrations, how they impact both patient satisfaction and Read More...