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For most people, the spa experience is a luxurious treat, and clients want to feel pampered and important. On the other hand, there’s also the business side of things to think about. Most spa managers are responsible for the financial bottom line of the spa business. Therefore, they need to be equipped with business skills Read More...

At its core, healthcare is a service industry, and your patients are your customers. What makes healthcare customer service unique from customer service in other notable industries is the connection between great customer service and better health outcomes. For example, the role of positive thinking in health outcomes and healing is well-documented. Now, imagine how Read More...

If you manage your own practice within the dermatology field, you may be interested in hiring additional dermatologists to improve efficiency and patient outcomes at your facility. Like many medical practitioners, a dermatologist must possess specific qualities and qualifications to handle the job’s responsibilities correctly. Use our dermatologist job description below to aid your hiring Read More...

Surgical technologists and technicians play a vital role in operating settings. From prepping and transporting patients to sterilizing medical instruments and positioning them carefully near the operating table based on the surgeon’s preferences, operating room technicians and surgical technologists are crucial to patient outcomes and surgical procedure efficiency. Demand for surgical assistants continues growing faster than Read More...

Patients who come to your ambulatory surgery center (ASC) expect personalized attention, a clean operating room, and top-notch surgical procedures. Meeting these needs can be a challenge if your ASC is understaffed. Surgery staffing is far more difficult than hiring a teen to work the register at a fast-food joint. You must consider patient safety Read More...

As a practice owner preparing to expand your team, crafting a comprehensive job description is your first step in attracting the right occupational therapist. The role of an occupational therapist is multifaceted, blending expertise in therapy with compassion and innovation. In this guide, we’ll walk you through each aspect of the occupational therapist’s role, equipping Read More...

Healthcare practices face the daily challenge of managing complex patient calls. Practice staff need to provide great service while simultaneously collecting important information and managing the office’s schedule. The sheer volume can overwhelm even the most efficient teams. Improving your phone interactions for quality assurance and efficiency is no small task. Even with the rise Read More...

If you’re a practice owner in the field of plastic or cosmetic surgery, crafting a precise and comprehensive job description for a new plastic surgeon is crucial to attracting the right talent. The role of a plastic surgeon is multifaceted, involving both reconstructive and cosmetic procedures that require a high level of expertise, empathy, and Read More...

Online patient reviews weigh heavily on any medical practice or service organization. The types of reviews patients leave influence future client decisions, patient trust, and your practice’s online reputation. When satisfied patients leave numerous positive reviews, you can increase your website visibility in search engines so your services reach a wider community. By the same Read More...

If you own an optometry practice, you probably know how much optometry equipment has improved over the past 20 years. New technological advancements and medical findings have changed the ways doctors approach the optometry practice. Updated tools and equipment allow optometrists to provide faster, more accurate procedures for patients. As a result, when individuals look Read More...

Your podiatry practice takes great care of your patient base, but do you put the same amount of care into your website? If it’s been a while since you paid attention to podiatry web design, you could lose potential patients to a competing podiatric practice. Here’s what podiatrists and other healthcare professionals need to know Read More...

No patient wants to spend the night (or longer) in the hospital, and that’s where ambulatory surgery centers come in. ASCs provide patients with an array of same-day services, including orthopedics, podiatry, gynecology, and plastic surgery. If your practice struggles with ASC billing services, it might be time to consider ambulatory surgery center billing companies. Read More...