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As veterinary care advances, it also becomes less accessible for many pet parents. As a pet care practice owner or manager, you want to make your services and procedures accessible to the average pet owner while ensuring your business remains profitable. Offering flexible financing solutions is an excellent way to help pet owners access expensive Read More...

At the heart of quality medical care is the patient experience. This experience begins when a patient first visits your website or calls your office, and goes beyond merely seeking treatment.  In other words, the patient experience encompasses every touchpoint healthcare organizations have with their patients. In today’s competitive landscape, healthcare providers must prioritize elevating Read More...

When most think about improving the patient experience, they focus on refining medical care while overlooking the importance of customer service. Customer service in healthcare is more than just phone calls; it is a vital aspect of the patient experience. When you provide good customer service, patients experience well-rounded care with access to the right Read More...

Gastroenterology marketing has always been important for healthcare practices, but it’s especially critical now, given today’s crowded and competitive landscape. If your gastroenterology practice is in a big city, you could be competing with dozens of other practices to get prospective patients to walk through your doors. Time-tested advertising tactics such as TV commercials and Read More...

In the ever-evolving landscape of healthcare, effective communication with patients is paramount. As technology continues to become the dominant medium of communication, Healthcare offices have to find a way to implement this valuable tool. But how are technologies like texting governed by HIPAA? In this article, we’ll explore the insights shared by Tija Hunter, a Read More...

In managing a healthcare practice, one of the most critical challenges is minimizing patient wait times. Extended wait periods not only impact patient satisfaction but can also affect the overall efficiency of your clinic or hospital.  Recent studies reveal that as many as 30% of patients have abandoned appointments due to prolonged waits, with the Read More...

As a healthcare facility, you want to provide the best care possible to all your patients, but doing so requires financial stability. Your patients are your customers. To have the best chances of maintaining a healthy financial position, you need a steady flow of patients nourishing your business’s revenue. Patient churn refers to the phenomenon Read More...

Does your healthcare practice struggle with no-shows, cancellations, and empty calendar slots? If so, you’re not alone. Attempting to bring new clients in while sending appointment reminders to existing customers is often a recipe for overworking your front desk staff. Automated appointment reminders give you full control of your practice’s scheduling to avoid double bookings, Read More...

When a patient walks into your medical practice, they first interact with staff at the front desk, then a nurse or two, and finally, the doctor themselves. At every step, it’s critical to keep patient satisfaction top-of-mind so every person you serve leaves with a good impression of your office. Healthcare providers and systems know Read More...

Plastic surgery can help your customers look and feel like a million bucks. Unfortunately, most insurance companies don’t cover cosmetic surgery, such as a nose job (rhinoplasty) or breast augmentation. A plastic surgery procedure can cost more than the average used car, and many customers can’t afford to cover the entire cost upfront. Offering financing Read More...

X (formerly Twitter) has over 300 million users, and it’s still growing.¹ Most major brands take advantage of X to get exposure through viral tweets, hashtags, and influencers. Even small businesses can benefit from spreading the word about their brand on Twitter because it requires little to no social media marketing budget to increase brand Read More...

In today’s business world, the collection and analysis of data is becoming more prevalent with each passing year. Data analysis isn’t just for large corporations; it can also help optimize small businesses and local healthcare practices. Dental practices that are trying to increase their treatments should consider using Weave Practice Analytics. Analytics provides dentists with Read More...