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It’s becoming increasingly difficult for healthcare practices to meet patient expectations and avoid staff burnout. So, how can they give both patients and staff the support they need? Automated receptionists are a modern solution for all types of healthcare facilities. AI software is changing the way many practices operate. With virtual receptionist services, you won’t Read More...

Stepping into practice ownership or leadership means stepping into conversations most people would rather avoid. Whether it’s addressing underperformance, negotiating with a partner, or handling a frustrated patient, difficult conversations are unavoidable. Yet these moments often define leadership more than strategic plans or financial expertise. The ability to face conflict with clarity and compassion separates Read More...

Sending personalized emails to your patient base is a great way to engage with them, remind them about your services, build trust, and establish a consistent brand voice. However, you may not have the time, energy, or even the necessary skill set to write high-quality marketing emails as often as you should. AI-based email marketing Read More...

When Dr. Josh Funk opened his first PT clinic, his vision was clear: recreate the type of care he once experienced as a Division I athlete—fast-paced, collaborative, and relentlessly focused on results. But that idea stood in stark contrast to his experience as a PT patient. To put it simply, if he wanted to rethink Read More...

Effectively marketing your dental practice may feel like a full-time job in itself. You need to send marketing emails and texts, update your website, engage with clients, build and refine your brand image, and complete a wide range of other tasks. How do modern dental practices keep up with such a steep demand? Many dental Read More...

Phone calls are a valuable opportunity to connect with leads and convert them into customers. AI phone answering systems ensure that your business never misses a phone call and makes the most of every phone conversation. Learn how this revolutionary technology can turn calls into customers for your business. What is an AI phone answering Read More...

What if you could significantly reduce no-shows and missed appointments with a single automated text? With appointment reminder texts, you can streamline the confirmation process while still delivering the personalization clients expect from your business. What is an appointment reminder text? An appointment reminder text is a concise, automated text message sent from your business Read More...

In order to effectively scale, growing DSOs need to streamline operations and roll out best practices across multiple office locations. Not only do you need to ensure consistency, but you also have to accommodate the systems, rules and workflows that make each practice unique. Front office staff are swimming in enough complexity as it is, Read More...

Every business must be able to meet its customers’ needs. Straightforward phone communication is one of the best ways that customers can stay in the loop and get in touch with you. But what happens if you don’t have the time or resources to answer every call that you receive? A call handling service simplifies Read More...

If you run a spa or esthetics business, your front desk staff likely spend a significant portion of each day making and answering phone calls. Clients call your practice to inquire about your services and book appointments, and while these queries are valuable, they take your staff’s time and attention away from greeting visitors at Read More...

You may remember the classic quote, “If you build it, they will come,” from the 1989 movie Field of Dreams. Sadly, this approach doesn’t quite work when it comes to your business’s growth. You can’t expect clients or patients to come to your business on their own. Instead, you need effective lead generation strategies to Read More...

Planning for a new year in healthcare is a lot like tidying up a busy workspace. You look around, notice what’s working, find a few things that need attention, and start thinking about how you want everything to run moving forward. As you prepare for 2026, it helps to look at your team, your patient Read More...