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Is your business overwhelmed with incoming phone calls? Congratulations—high call volume often indicates that a business is booming. However, managing an influx of calls while dedicating an appropriate amount of time to each caller can be challenging. If you’re struggling with high call volume, there are solutions you can adopt to redirect callers to other Read More...

In the ever-evolving landscape of dentistry, the role of the dental office manager has experienced significant growth and transformation over the years. Once seen as simply a receptionist function, often staffed by converted dental assistants, has evolved into a strategic position overseeing the growth of the business. In the video above, Heather Colicchio, founder and Read More...

Office managers are vital to the success of any dental practice. In a previous article, we discussed the growth of the office manager role in the last 10 years and its impact on the dental industry. But how does an office manager grow in their role and gain the necessary skills to excel in their Read More...

Utilizing the right dental practice software can streamline your practice’s daily tasks and make staying in touch with patients a lot easier. Most dentists use dental office practice management software to keep track of patient records and inventory. But has your practice ever considered adding patient communication software to the mix?  Practice management software can Read More...

Online medical billing software can streamline how your entire practice operates, improving your patient care and payment collection timeline by fully integrating medical coding procedures and claim processing. The only question is, how do you find the best medical billing system for your practice? At Weave, we specialize in medical billing software, so we understand Read More...

Your dental practice relies on dental hygienists, dental assistants, and administrative staff to keep your practice afloat and deliver an excellent patient experience. But if your dental office is like many, you may be struggling with staffing and retention.  Weave’s State of Dental Staffing report found that 66% of healthcare clinics were short-staffed as of February Read More...

Compared to other healthcare practices, how would you rate your organization’s success with collecting payments? Do patients often fail to pay their bills on time?  Many factors could be impacting your ability to collect full, on-time payments, but having outdated payment processing solutions could certainly be one of them.  Being aware of current trends in Read More...

Has your healthcare practice heard about the Employee Retention Credit (ERC)? If not, you’re not alone. Even if you have heard about it, you may not have tried to claim it because your practice didn’t qualify at the time. The ERC can put money back in your pocket, and that can be lifesaving given the state Read More...

As an aesthetic clinic or medical spa owner, you’re probably no stranger to long days packed with hard work. But what if you could make your workday a little bit easier? With the help of integrated aesthetics software, you can do just that. With so much practice management software out there, how can your medical spa choose Read More...

Dentistry can be a rewarding profession, especially for people who thrive on helping others. However, like other healthcare-related fields, the dental field is also very demanding. Dentist working conditions, such as long hours, cranky patients, and staffing issues, all contribute to burnout for dental professionals. If dental providers don’t manage dentist burnout, they can become Read More...

Medical office managers must juggle administrative tasks, medical billing, the office staff, recruitment and retention strategies, the organization’s budget, and everything else involved in providing a stellar patient experience. Like being a doctor, it takes more than a bachelor’s degree to master such a complex position.  Key Challenges of Managing a Medical Practice  Managing a Read More...

Once the stuff of science fiction, artificial intelligence (AI) is real, and it’s here to stay. AI tools like natural language processing (NLP) and machine learning (ML) can help doctors make treatment decisions and uncover small health problems before they turn into difficult-to-treat chronic conditions. But AI is still a fairly young technology, which means Read More...