Free resources to help you run, grow, and optimize your business.

Healthcare practices face the daily challenge of managing complex patient calls. Practice staff need to provide great service while simultaneously collecting important information and managing the office’s schedule. The sheer volume can overwhelm even the most efficient teams. Improving your phone interactions for quality assurance and efficiency is no small task. Even with the rise Read More...

Effective communication with pediatric patients isn’t always easy, but it’s a challenge worth overcoming if your goal is to improve patient outcomes and provide more holistic care. They may find medical procedures and those performing them to be intimidating, which means you must be attentive to the nuances of attending to the needs of younger Read More...
Have you ever wondered whether a specific demographic of patients might be more at risk for a certain health condition? Or maybe you’d like a way to recognize patient utilization patterns and identify trends. Predictive analytics in healthcare can help you do that and much more. The use of healthcare predictive analytics is growing at Read More...

If you’re a practice owner in the field of plastic or cosmetic surgery, crafting a precise and comprehensive job description for a new plastic surgeon is crucial to attracting the right talent. The role of a plastic surgeon is multifaceted, involving both reconstructive and cosmetic procedures that require a high level of expertise, empathy, and Read More...

If you want to grow your medical practice this year, it starts with creating goals. Not only do goals help with revenue growth, but they can also go a long way toward improving care and ensuring the long-term success of your own practice. The modern medical practice faces more challenges than ever, and not having Read More...

Understanding Healthcare Reputation Management What exactly is healthcare reputation management? Essentially, it involves monitoring and influencing how potential patients see you online. A positive online reputation is important because more people are checking out healthcare businesses via the Internet than ever before. According to a study by Software Advice: 90% use online reviews to evaluate Read More...
As an audiologist or practice owner, the growth and efficiency of your practice hinge on the strength of your team. One role that can significantly enhance your practice’s operations is that of an audiology assistant. This blog serves as a guide to understanding the value an audiology assistant brings to your practice and provides a Read More...

Healthcare analytics is a type of data analytics focused on using current and historical data for actionable insights, improved patient outcomes, and heightened decision-making within the medical field. In the healthcare industry, data analysis can be used for everything from predicting disease trends to enhancing patient engagement and improving practice efficiency by optimizing staffing levels. Read More...

Patient loyalty drives success in your healthcare organization. When you create loyal patients, you gain a foundation of regular appointments on your schedule, positive reviews, and a strong reputation within the healthcare industry. A loyal patient base keeps your business afloat. The evolving landscape of the healthcare system is making it increasingly challenging, yet more Read More...

As veterinary care advances, it also becomes less accessible for many pet parents. As a pet care practice owner or manager, you want to make your services and procedures accessible to the average pet owner while ensuring your business remains profitable. Offering flexible financing solutions is an excellent way to help pet owners access expensive Read More...

As a practice owner preparing to expand your team, finding the right audiologist is crucial for enhancing the quality of care you offer. Writing a comprehensive job description is the first step in attracting top talent. This guide is designed to help you articulate the responsibilities, qualifications, and skills necessary for the role, using industry Read More...

Online patient reviews weigh heavily on any medical practice or service organization. The types of reviews patients leave influence future client decisions, patient trust, and your practice’s online reputation. When satisfied patients leave numerous positive reviews, you can increase your website visibility in search engines so your services reach a wider community. By the same Read More...