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Healthcare analytics is a type of data analytics focused on using current and historical data for actionable insights, improved patient outcomes, and heightened decision-making within the medical field. In the healthcare industry, data analysis can be used for everything from predicting disease trends to enhancing patient engagement and improving practice efficiency by optimizing staffing levels. Read More...

Patient loyalty drives success in your healthcare organization. When you create loyal patients, you gain a foundation of regular appointments on your schedule, positive reviews, and a strong reputation within the healthcare industry. A loyal patient base keeps your business afloat. The evolving landscape of the healthcare system is making it increasingly challenging, yet more Read More...

As veterinary care advances, it also becomes less accessible for many pet parents. As a pet care practice owner or manager, you want to make your services and procedures accessible to the average pet owner while ensuring your business remains profitable. Offering flexible financing solutions is an excellent way to help pet owners access expensive Read More...

As a practice owner preparing to expand your team, finding the right audiologist is crucial for enhancing the quality of care you offer. Writing a comprehensive job description is the first step in attracting top talent. This guide is designed to help you articulate the responsibilities, qualifications, and skills necessary for the role, using industry Read More...

Online patient reviews weigh heavily on any medical practice or service organization. The types of reviews patients leave influence future client decisions, patient trust, and your practice’s online reputation. When satisfied patients leave numerous positive reviews, you can increase your website visibility in search engines so your services reach a wider community. By the same Read More...

Are you remodeling your existing practice or building a brand-new one? Either way, you should think carefully about the design and layout of the space.  A tasteful, efficient, and welcoming environment can do wonders for patient satisfaction and retention and, by extension, your bottom line. With this in mind, consider the optometry office design tips Read More...

If you own an optometry practice, you probably know how much optometry equipment has improved over the past 20 years. New technological advancements and medical findings have changed the ways doctors approach the optometry practice. Updated tools and equipment allow optometrists to provide faster, more accurate procedures for patients. As a result, when individuals look Read More...

When considering the expansion of a medical practice, the addition of an Internal Medicine Physician can significantly enhance the level of care provided to adult patients. This strategic hire not only broadens the scope of services offered but also ensures that the practice can meet the growing healthcare needs of its adult clientele without compromising Read More...

The healthcare model is getting a facelift. Healthcare providers are shifting from having a tunnel vision focus on medical conditions in favor of focusing on the person as a whole. At the heart of patient-centered care is understanding, respecting, and accommodating patients’ values and preferences. This article provides a deeper understanding of the patient-centered care Read More...

At the heart of quality medical care is the patient experience. This experience begins when a patient first visits your website or calls your office, and goes beyond merely seeking treatment.  In other words, the patient experience encompasses every touchpoint healthcare organizations have with their patients. In today’s competitive landscape, healthcare providers must prioritize elevating Read More...

If your healthcare organization struggles with issues like patient retention, poor reviews, or low scheduling rates, your patients likely aren’t satisfied with your healthcare services. As a healthcare provider, understanding how to improve your specialized medical care can feel overwhelmingly complex when you’re juggling low resources, high patient volumes, or restrictions from insurance health plans. Read More...

When most think about improving the patient experience, they focus on refining medical care while overlooking the importance of customer service. Customer service in healthcare is more than just phone calls; it is a vital aspect of the patient experience. When you provide good customer service, patients experience well-rounded care with access to the right Read More...