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Weave integrates with leading practice and clinic management systems across dental, medical, optometry and veterinary offices. Get the full list here.

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Common questions about Weave

Quick answers to help you decide if Weave is right for your practice.

Weave is an all-in-one business phone system and patient communication platform designed specifically for healthcare practices.

At its core, Weave starts with a modern cloud-based phone system that helps practices answer more calls, personalize every conversation, and never miss opportunities to connect with patients. From there, Weave brings together texting, appointment reminders, online scheduling, digital forms, payments, reviews, AI-powered call intelligence, analytics, and more into one connected platform.

Unlike traditional business phone systems, Weave integrates directly with many leading practice management and electronic health record systems, helping front office teams spend less time switching between applications and more time caring for patients.

The Weave base plan starts at $199/mo. Your practice can customize bundles based on your needs — build your ideal practice-growth platform with individual bundles or products tailored to your goals. Get more information about pricing and plans.

Your Weave experience may include:

Business phone system
Text messaging
Appointment reminders
Digital forms
Payments
AI solutions
Analytics
Multi-location capabilities

The best way to receive accurate pricing is through a personalized consultation where we can recommend the right package for your practice. Speak to a consultant.

Can I use Weave with my existing phone system?

No. Weave is a complete, cloud-based (VoIP) phone system that replaces your traditional phone hardware and service. You cannot plug Weave into an existing legacy PBX system, but you can keep your existing business phone numbers by porting them to Weave's platform. You can either lease Weave's compatible desk phones or use the Weave Mobile App to make and receive calls, send texts, and check voicemails. Calls made from the app will show your existing business caller ID.

Yes, but it's much more than a phone service.

Weave starts with a cloud-based business phone system built specifically for healthcare practices. It then extends that communication experience with integrated texting, patient reminders, online scheduling, payments, reviews, AI-powered call intelligence, analytics, and more.

Because everything works together in one platform, practices can manage patient communication from a single solution instead of multiple disconnected tools.

Why would I switch to Weave phones?

Weave typically bundles brand-new, pre-configured Yealink phones into their implementation costs or contract agreements. Most offices choose the new phones because they are guaranteed to work out of the box, include ongoing hardware support, and avoid the labor costs of manually reprogramming old office hardware.

Weave doesn't price its phone system separately from the rest of the platform. Pricing depends on factors including:

Number of users
Number of locations
Communication needs
Selected products
Existing hardware requirements

Most practices choose a bundled solution that includes both the phone system and patient communication tools. See plans.

Weave Payments is powered through trusted payment processing partners and is designed specifically for healthcare practices. The platform supports:

Text-to-Pay
Card-on-file
Payment terminals
Online payments
Flexible payment options
Secure payment processing

Practices benefit from an integrated payment experience connected directly to patient communications and, for many integrations, their practice management workflows.

Healthcare practices use Weave to improve communication, reduce administrative work, and create better patient experiences. Common uses include:

Managing business phone calls
Sending two-way text messages
Confirming appointments
Sending automated reminders
Completing digital forms
Collecting patient payments
Managing online reviews
Answering calls with AI
Understanding conversations with AI Call Intelligence
Measuring practice performance

Weave is built specifically for healthcare practices, primarily:

Dental
Medical
Veterinary
Optical
Specialty healthcare

The platform is designed around the unique workflows, compliance requirements, and communication needs of healthcare providers. Learn more about Weave for your specialty.

Weave offers direct, authorized integrations with leading practice management systems (PMS), electronic health records (EHR), and electronic medical records (EMR).

Work with confidence knowing Weave maintains officially authorized integrations with most major practice management systems. Our vendor-approved connections ensure reliable data flow, built-in compliance, and ongoing support — so your practice stays protected, efficient, and focused on patient care.

Depending on your software, integrations may include:

Patient synchronization
Appointment schedules
Caller identification (Call Pop)
Automated reminders
Two-way texting
Payment workflows
Practice analytics

See if your practice management software is integrated with Weave.

The Weave base plan includes the essentials to create better patient experiences and supercharge your practice growth:

Cloud business phone system (+ 2 premium Yealink phones)
Unlimited business texting
Call Pop
Two-way texting
Missed Call Text
Text to Pay
Mobile App
Team Chat
Call Analytics
Fax
Integration
Essential AI Features

Additional features are available based on your business needs. See all plans and features.

Yes. Weave helps automate patient communication before and after every appointment through:

Appointment reminders
Confirmation requests
Recall reminders
Digital intake forms
Insurance verification requests (where available)
Two-way messaging

These tools help reduce no-shows, simplify check-in, and decrease administrative work for staff. Learn more about Weave products.

Yes. Weave Payments allows practices to request and collect payments through multiple channels, including Text-to-Pay. Capabilities include:

Payment requests via text
Card-on-file
Payment terminals
Online payments
Flexible payment plans (where applicable)
Integrated payment reporting

The goal is to make it easier for patients to pay while helping practices collect balances faster. Learn more about Weave Payments.

Weave is designed as a cloud-based platform that supports practices across thousands of healthcare locations. Practices can access Weave from:

Desktop
Mobile devices
Office phones

Software updates are delivered automatically, allowing practices to benefit from new features and security improvements without managing on-premise infrastructure.

Weave is one of the leading communication platforms built specifically for healthcare practices, serving approximately 40,000 customer locations across dental, medical, veterinary, and optical specialties.

Customers choose Weave because it combines a modern business phone system with patient communication, payments, reviews, AI-powered insights, and practice workflows in a single platform designed for healthcare.

When evaluating any software, we encourage practices to review independent customer feedback, request a personalized demo, and determine how well the platform fits their specific workflows and goals. See Weave's awards and recognition.