15 Seconds to Win a Patient: Phone Etiquette Tips for Healthcare Teams with Debra Nash

The telephone is one of your most powerful tools in healthcare and how you use it can make or break a patient relationship in seconds. 📞 In this short but impactful video, you'll learn: -Why the first 15 seconds of a phone call matter more than you think -How to avoid overwhelming patients with policies and technical questions too soon -Simple strategies to build rapport and trust from the first "hello" -What your front desk team can do to turn phone calls into loyal patients ✨ Whether you’re running a dental office, med spa, veterinary clinic, or optometry practice, these customer service tips will help your team deliver a more human, patient-focused experience. 🧠 Remember: The goal isn’t to get through a script—it’s to start a relationship. 👍 Like, comment, and subscribe for more healthcare communication tips and patient experience insights! 📈 Explore how Weave supports tech-powered practices like yours: Curious about how Weave can transform your practice? Visit us at getweave.com to discover more about our services and how we can help you streamline your communications, enhance patient experience, and grow your business. https://tinyurl.com/yd872kxz 📲 Stay connected with Weave for the latest in healthcare innovation: Don't miss out on any updates or insights. Follow us on social where we share groundbreaking ideas, cutting-edge practices, and insights into the future of healthcare. Connect with us to be part of the conversation that shapes tomorrow's healthcare landscape. Instagram:⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠@getweave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Pinterest: ⁠⁠⁠⁠⁠⁠⁠@getweave⁠⁠⁠⁠⁠⁠⁠ TikTok:⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠@getweave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn:⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠Weave⁠⁠⁠⁠⁠⁠⁠⁠⁠ YouTube:⁠⁠⁠⁠⁠⁠⁠⁠⁠ @weavecommunications #GetWeave #HappyPractice #PatientExperience #HealthcareCommunication #CustomerServiceTips #FrontDeskTraining #PhoneEtiquette #WeaveTips #PracticeGrowth