Legal

At Weave we protect personal information as if it were our own.

Affiliate Partner Agreement
Affiliate Partner Agreement

Describes how Weave and Affiliates work together and other aspects of our business relationship

2023–2025 Canadian Accessibility Plan
2023–2025 Canadian Accessibility Plan

Weave Communications, Inc. (“Weave”) is committed to enhancing accessibility. Weave’s commitment to accessibility is rooted in its values, which foster inclusivity for all people. Weave recognizes that accessibility is an ongoing and central tenet of being an inclusive organization.

Canadian Accessibility Plan 2025 Progress Report
Canadian Accessibility Plan 2025 Progress Report
Privacy Policy
Privacy Policy

Explains how Weave collects, stores, uses, and shares Personal Information in connection with your interactions with us directly, the Service and the Website.

Terms of Service
Terms of Service

These Terms constitute a legal contract between you, the representative who is authorized to legally bind a single company, organization, or entity (“you” or “Subscriber”) and Weave regarding your use of the Service.

Mobile Software Terms
Mobile Software Terms

Supplements the Weave Terms of Service and collectively govern your use of our Mobile App.

VOIP Service Terms
VOIP Service Terms

Supplements the Weave Terms of Service and collectively govern your use of our Weave VoIP service.

Payment Processing Service Terms
Payment Processing Service Terms

Supplements the Weave Terms of Service and collectively govern your use of the Weave payment processing services via Weave’s third-party service provider.

Business Associate Agreement
Business Associate Agreement

Is intended to ensure the parties’ compliance with the Health Insurance Portability and Accountability Act. (HIPAA)

Important 911 Information
Important 911 Information

Highlights important differences in the way 9-1-1 service operates with a VoIP phone when compared with traditional telephone service.

DPA: Canadian Personal Health Information Data Processing Addendum
DPA: Canadian Personal Health Information Data Processing Addendum

Applicable to those Canadian Weave subscribers who are custodians or trustees of Personal Health Information under Canadian PHI Laws.

Website Terms of Use
Website Terms of Use

Governs your use of the Website and the Content available on the Website, which are provided for your personal, non-commercial use by Weave Communications, Inc.

Letter of Authorization (LOA)
Letter of Authorization (LOA)

A downloadable pdf to verify your authorization to change the primary carrier for a given telephone number.

Digital Forms Terms
Digital Forms Terms

Supplements the Weave Terms of Service and collectively govern your use of our Weave Digital Forms service.

Insurance Verification
Insurance Verification

Supplements the Weave Terms of Service and collectively govern your use of our Weave Insurance Verification service.

Transparency in Coverage
Transparency in Coverage