We Left Weave and Came Back - The Eye Vets | Weave

Switching communication platforms isn’t a decision practices take lightly. In this video, Dr. Bergstrom from The Eye Vets shares why pivoting away from Weave turned out to be a mistake and why coming back was the clear choice. After opening The Eye Vets in Nashville, the team initially chose Weave as their communication platform and loved the experience. A brief switch to another provider revealed challenges quickly, including incomplete onboarding and unfulfilled promises. What ultimately brought them back was: -Seamless integration with ezyVet, their practice management software -A communication platform that actually worked for their workflow -A team that listens to feedback and continues to improve the product Now celebrating two years in business, the practice shares why Weave continues to be the right fit and how ongoing improvements and responsiveness have made a real difference in their day-to-day operations. For healthcare practices considering a switch—or thinking about switching back—this real-world story shows the value of choosing a platform that grows with your practice. 🔔 Subscribe to learn more about how technology can streamline your patient experience and boost your practice’s bottom line! Want to learn more? Check out Weave here: https://tinyurl.com/2udbakd6 #GetWeave #VeterinaryPractice #CustomerStory #HealthcareTechnology #PracticeManagement #PatientExperience #VetMarketing