Missed Calls Impacting Revenue with Dr. Hendrik Lai

Missed calls don’t just hurt patient relationships—they disrupt the entire revenue cycle management (RCM) process for DSOs and dental practices. RCM starts with getting a patient in the chair. If calls are missed or communication is poor, the process never begins—resulting in lost revenue. Effective communication not only increases appointment conversions but also drives higher treatment plan acceptance rates, directly impacting the bottom line. 💰 Why communication is critical for RCM success: -Missed calls = missed revenue opportunities -Stronger communication improves appointment conversions -Higher treatment plan acceptance drives profitability -Average treatment plan conversion is just 50% in dentistry -Poor communication can drop conversion rates to 10% By focusing on patient communication and call conversion, DSOs can strengthen revenue cycle management, increase treatment acceptance, and unlock sustainable growth. Want to learn more about Weave? Visit us here: https://tinyurl.com/2hjypt59 🔔 Subscribe for more real-life practice stories and productivity tips! #GetWeave #RevenueCycleManagement #DSO #DentalRevenue #PatientCommunication #TreatmentPlanAcceptance #PracticeGrowth #HealthcareFinance #OperationalExcellence #DentalTechnology