How Dr. Josh Funk Transforms Patient Experience | The Secret to Exceptional Care

As a healthcare business owner, you know a great patient experience doesn’t happen by accident—it’s built, piece by piece. In this video, Dr. Josh Funk breaks down what he calls the “patient ecosystem”—a series of connected, intentional touchpoints that shape how your patients feel about your practice at every step. From what they hear when they call, to what they see online, to how they’re welcomed in person—every detail matters. You’ll learn: • Why experience is more than just service—it’s how patients feel • How small, thoughtful adjustments can make a big impact • What it means to create consistency across digital, phone, and in-office interactions If you want patients to feel seen, heard, and cared for, this one’s for you. Want to learn more? Visit us at: https://tinyurl.com/54d4tkef #GetWeave #HappyPractice #PhysicalTherapy #HealthcareSolutions #PatientExperience