The Complete Guide to Patient Recall

Boosting Retention, Not Just Your Schedule

Patient recall—often referred to as “recare”—is essential to maintaining a healthy practice. It’s about more than filling empty slots in your schedule—it’s about patient retention, keeping them engaged and providing proactive care. In this ebook we’ll break down what is at the core of an effective recall system and provide frameworks, checklists and scripts for recall efforts.

“Train your team to assume all patients want an appointment—it’s not gap-filling, it’s relationship-building.”

- Genevieve Poppe
CEO, Poppe Practice Management
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