Smarter Call Intelligence for Healthcare Teams - The Eye Vets | Weave
Weave
Managing calls, messages, and refill requests doesn’t have to start with manual sorting. In this video, learn how Weave’s Call Intelligence helps healthcare practices work more efficiently from the moment the day begins.
With Weave's Call Intelligence:
-Calls, texts, and refill requests are automatically categorized before staff log in
-Requests are organized into clear columns like emergency, medication refill, and schedule an appointment
-Customer Service Representatives can prioritize tasks immediately, without manual triage
-Teams spend less time sorting requests and more time helping patients
This smarter organization helps staff address urgent needs faster while ensuring routine requests are handled efficiently. It also improves the experience for patients who call after hours or over the weekend, knowing their requests will be handled in a timely and organized way.
The result is a better workflow for staff and a smoother, more reliable experience for patients.
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