Keys to Great Customer Retention
Peter Cass // VP at Practice Compliance Solutions
Details:
In the past, people chose which companies they did business with simply based on price or product. Today, the overall customer experience is often the driver. Find out how to enhance your customer experience and ultimately drive more business.
What you'll learn:
- Tips to create an exceptional customer experience
- How to be a problem solver and solution finder
- Owning your mistakes to improve transparency