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How to Build Brand Loyalty

Mara Shorr // Partner at Shorr Solutions

The average patient or client costs hundreds of dollars to obtain, so why wouldn’t we work hard to keep them coming back for more? Learn the skills your staff needs to create loyal returning patients/clients.

You'll learn:
  • Tips and tricks for preventing no-shows
  • How to remain top of mind for ultimate customer retention
  • Proper phone and sales skills, marketing strategies, and methods for following up.