Scheduling
Manage your calendar, automatically send appointment confirmations and reminders, let patients request appointments online and more—with or without an integrated PMS.
Everything you need for effective staff and patient communication.
Reminders and Confirmations
Automatically send patients custom appointment reminders by text. Then, patients can easily confirm or decline and Weave will update your calendar with their response.
- Free up your staff from manual reminder calls.
- Personalize each reminder with name, dates and more.
- Reach patients how they prefer with texts and/or emails.
- Easily identify confirmations and cancellations using sentiment analysis.
- Positive sentiment analysis for confirmations. (text messaging only)
Text Confirmations
Let patients easily confirm appointments over text. From there, Weave will automatically assess the sentiment of their message and let you know if they plan to arrive, reschedule or cancel.
- Automatically reply to confirmations
- Easily analyze sentiment
- Stay connected with patients
Reactivation
Identify unscheduled patients, then draft a text or email to send in bulk or directly to individual patients, all using Weave. It’s never been easier to bring back patients for appointments.
- Sent from your office number
- Personalized with dynamic fields (name, phone number, office location)
- Customize timing for each message
- Fine-tune by segmenting: appointment type, status, practitioner, & location
Rescheduling
Automatically text patients when they cancel to reschedule their appointments. Then, you text them a link to book on your website to easily keep your schedule full.
- Automatic rescheduling text after cancellation
- Personalized with dynamic fields (name, phone number, office location)
- Fine-tune by segmenting: appointment type, status, practitioner, & location
Request Reviews
Send review requests to your patients right after their appointments, so their great experiences in your office are fresh and you earn more five-star reviews.
- Send manually
- Schedule send
- Link sent over text
- Send automatically
Online Scheduling
Let patients request appointments right from your website or Google listing, then approve them at your team's convenience to keep a full, efficient schedule.
QuickFill Lists
Keep a list of patients who want earlier appointments on a QuickFill list for easy access. Then, when other patients cancel, you can let patients on your QuickFill list know, so they can fill in the gap.
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