VoIP stands for Voice over Internet Protocol. While the term itself might sound complicated, the technology itself isn’t. It allows users to make and receive phone calls using an internet connection instead of a traditional analog landline phone.

VoIP technology isn’t actually all that new. Voice calls have been a feature of online communications for the better part of three decades. However, in its infancy, VoIP systems were often unreliable, choppy, and just not as good as traditional phone service.

The last few years have seen a huge boom in companies switching to VoIP providers for their phone service. The technology has matured to the point where call quality, cost, and reliability are no longer issues.

Today, it’s not only viable but more practical to switch to VoIP from analog phone service, especially since it comes with more advanced features at a lower cost.

Weave’s secure and reliable VoIP phone service is central to our complete business toolbox. Not only do you get crystal clear phone calls, Weave’s VoIP technology integrates additional communication services including text messaging, call recording, team chat, and an easy to use mobile app just to name a few. Weave is more than a replacement for your traditional landline. Weave is your complete business toolbox.

VoIP is simple to expand when you need it. You can add as many phone lines or numbers as you want without having to completely rewire the system or upgrade your hardware. It is basically plug-and-play.

This makes it a great option for businesses of all sizes, whether you are about to get started but see growth down the line, or are a large company that hires dozens of new employees a day. You can even use it to add additional lines during peak seasons, then scale it back down after.

With some VoIP services, you aren’t just getting unlimited calls. You’re also getting multiple other types of communication, such as email, team chat, a mobile app, and texting. You can use these functions to reach out to customers or to touch base with your employees. Even more, you can share documents, links, and other files all from the same versatile VoIP system.

Traditional phone lines keep you firmly rooted at your desk. The same isn’t true for VoIP phones. As long as you have access to an internet connection and a device (like a laptop, phone, or tablet), you have access to your VoIP phone system.

When you choose Weave to be your VoIP provider, you can access your business phone through our convenient mobile app anytime you have phone service and a smartphone.

You can also set up automatic call forwarding to reroute calls to a specific number, user, or device. This means that you can provide customer support whether you’re at the office or on your home phone. You can even reroute a specific subset of calls, such as all after-hours calls, to an emergency 24/7 hotline number.

As we’ve already mentioned a few times, VoIP phone systems today are much better quality than the VoIP systems even just a few years ago. You can generally expect excellent, clear communication as long as both you and the other person on the line have a stable internet connection. In fact, most VoIP systems are on par with plain old phone lines, while some even surpass them in terms of quality.