Deliver delightful experiences every day
There's more than one way to build a successful, happy practice. Here, you'll hear from industry experts to learn what's helped them create cultures of happiness and success in their own practices. We hope each episode helps you find new ways create better experiences for you, your staff and—most importantly—your patients.
Welcome to The Happy Practice Podcast.
Dr. Jeffrey Ellis
Inside a 5-Star Dermatology Practice
Dr. Ellis walks us through his journey from modest beginnings, to leading a practice of over 30 team members. You’ll hear how his passion for tech, clear communication, and process optimization helped him build a 5-star patient experience without losing the personal connection that defines exceptional care.
Debra Nash
Elevating Case Acceptance Through Trust and Connection
What really drives patients to say yes to care? It’s not just treatment plans, pricing, or insurance—it’s people. In this thought-provoking episode, consultant and industry powerhouse Debra Nash joins us to break down the human side of case acceptance.
Dr. Brianna Rhue
The Business of Eye Care: Innovation, Growth & Tech
Dr. Rhue shares her journey from childhood aspirations to practice ownership, her insights on balancing clinical and business responsibilities, and why collaboration is key to industry growth.