Deliver delightful experiences every day
There's more than one way to build a successful, happy practice. Here, you'll hear from industry experts to learn what's helped them create cultures of happiness and success in their own practices. We hope each episode helps you find new ways create better experiences for you, your staff and—most importantly—your patients.
Welcome to The Happy Practice Podcast.
Dr. Ben Bergstrom
The Future of Vet Care: Practice Ownership, Client Communication & AI Tools
What does it take to start a specialty veterinary practice from scratch without burning out? Veterinary ophthalmologist Dr. Ben Bergstrom shares how he opened Eye Vets and how AI tools like ChatGPT are already helping practices work faster, document smarter, and protect team work-life balance.
Dr. Josh Funk
Thinking Like a CEO: Scaling a Physical Therapy Empire
Dr. Josh Funk takes us through his early days as an entrepreneur to developing a scalable healthcare model. He offers valuable insights on leadership, building strong culture, and adopting a CEO mindset in a competitive industry.
Dr. Thanh Mai
From Cold Start to Multi-Location: Lessons in Optometry Growth
Dr. Thanh Mai reflects on his personal experience with childhood myopia, how it inspired his career path, and the steps he’s taken to grow from a single cold start into multiple thriving practices. He also shares insights on myopia management, leadership, and expanding through acquisitions while keeping patient care as the top priority.