Deliver delightful experiences every day
There's more than one way to build a successful, happy practice. Here, you'll hear from industry experts to learn what's helped them create cultures of happiness and success in their own practices. We hope each episode helps you find new ways create better experiences for you, your staff and—most importantly—your patients.
Welcome to The Happy Practice Podcast.
Dr. Josh Funk
Thinking Like a CEO: Scaling a Physical Therapy Empire
Dr. Josh Funk takes us through his early days as an entrepreneur to developing a scalable healthcare model. He offers valuable insights on leadership, building strong culture, and adopting a CEO mindset in a competitive industry.
Dr. Thanh Mai
From Cold Start to Multi-Location: Lessons in Optometry Growth
Dr. Thanh Mai reflects on his personal experience with childhood myopia, how it inspired his career path, and the steps he’s taken to grow from a single cold start into multiple thriving practices. He also shares insights on myopia management, leadership, and expanding through acquisitions while keeping patient care as the top priority.
Dr. Jeffrey Ellis
Inside a 5-Star Dermatology Practice
Dr. Ellis walks us through his journey from modest beginnings, to leading a practice of over 30 team members. You’ll hear how his passion for tech, clear communication, and process optimization helped him build a 5-star patient experience without losing the personal connection that defines exceptional care.