The Modern Veterinary Clinic: Communication for the Future

Effective communication enables veterinary offices to use their time wisely, manage their business profitably, and support their teams properly.

The results showed that small businesses:

  • are using outdated systems and tools like paper forms and traditional voicemail.
  • are increasingly overwhelmed with tedious tasks that automation and technology could help streamline.
  • could be saving more time and money.

You'll learn:

  • 39% of clinics report that a staff member quit partially because they were frustrated with the performance of office technology.
  • 52% of pet owners aren’t loyal to their veterinarian
  • 55% of clients want their pets to be seen by a specific practitioner when they’re visiting a clinic.

“When I bought this practice, we had to have AT&T for out-of-state, long-distance calls, and then we had to have Century Link for in-state, long-distance calls. Plus, I had to pay for a normal landline. It was really confusing and a lot of hassle because we basically had three different phone bills going on every month. It was nuts.”

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- Dr. Jena Questen
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