The Modern Physical Therapy Office: Communication for the Future

Effective communication enables physical therapy offices to use their time wisely, manage their business profitably, and support their teams properly.

The results showed that small businesses:

  • are using outdated systems and tools like paper forms and traditional voicemail.
  • are increasingly overwhelmed with tedious tasks that automation and technology could help streamline.
  • could be saving more time and money.

You'll learn:

  • 67% of young people would rather receive a text than a call or email
  • 76% of physical therapy patients aren’t loyal to their physical therapist
  • 86% of the patients in our survey check the online reviews of a practice before requesting an appointment

“When I bought this practice, we had to have AT&T for out-of-state, long-distance calls, and then we had to have Century Link for in-state, long-distance calls. Plus, I had to pay for a normal landline. It was really confusing and a lot of hassle because we basically had three different phone bills going on every month. It was nuts. ”

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- Dr. Jena Questen
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