AI Receptionist

Your always-on teammate for around-the-clock
practice growth and patient care.

Answer calls and texts, book appointments and more to care for patients and keep your practice running 24/7.

Calls

Answer calls day or night with a friendly, human-like AI voice to ensure patient care doesn’t end when your office is closed or busy.

AI Receptionist Hero

AI Receptionist Hero

Texts

Reply to texts with full AI conversations to improve efficiency and help patients feel truly heard, 24/7.

Weave AI Receptionist is better because it's built different.

One patient.
One conversation.
Every channel.

Pass info from call to text to your calendar and beyond.

One Platform

Omnichannel

Every interaction
in one inbox.

See every conversation, human or AI, in one inbox along with appointment requests, invoices and digital forms.

Inbox

All the impact of AI
Receptionist, all in one place.

A unified view of every call answered and every dollar generated.

Results last 30 days

Inbox

Flexible, strategic call routing.

Select when calls route to AI Receptionist.

Phone Tree

From AI to human,
without missing a beat.

When calls need a human touch, AI Receptionist hands them off for a smooth experience.

AI handoff

Scalable, dependable
and secure.

Built on decades of experience, billions of interactions and tech you can trust.

Phone Tree

Always-on and ready to meet patient and practice needs.

Save your team time and energy.

Save Time Background

FAQ Message Example

Let AI Receptionist answer FAQs, day or night, over call and text.

Keep patients engaged and your office on-track.

Generate follow-up tasks automatically.

Fill your schedule in your sleep.

Fill Schedule Background

Dental offices only

Automatically book and reschedule appointments right to your calendar.

Collect payments without lifting a finger.

Payment Collection Example

Coming soon

AI Receptionist collects over the phone and sends links to patients with overdue bills.

Connect with patients in their own language.

Language Example

Coming soon

Identify and switch between languages in real-time for a more personalized patient experience.

Re-engage and schedule more patients.

Appointment Recall Example

Coming soon

Automatically send personalized follow-ups to patients with unscheduled treatments.

Save your team time and energy.

Save Time Background

FAQ Message Example

Let AI Receptionist answer FAQs, day or night, over call and text.

Keep patients engaged and your office on-track.

Generate follow-up tasks automatically.

Fill your schedule in your sleep.

Fill Schedule Background

Dental offices only

Automatically book and reschedule appointments right to your calendar.

Collect payments without lifting a finger.

Payment Collection Example

Coming soon

AI Receptionist collects over the phone and sends links to patients with overdue bills.

Connect with patients in their own language.

Language Example

Coming soon

Identify and switch between languages in real-time for a more personalized patient experience.

Re-engage and schedule more patients.

Appointment Recall Example

Coming soon

Automatically send personalized follow-ups to patients with unscheduled treatments.

Grow your practice and
engage patients in your sleep.

5:00 pm

Office closes

5:45 pm

Call answered, appt booked

6:15 am

Call answered, FAQ answered

7:05 pm

Call answered, appt re-scheduled

9:35 pm

Text received • request for explanation of benefits, follow-up task created and assigned

11:20 pm

Call answered, appt booked

1:00 am

Call answered, FAQ answered

2:00 am

Text received • patient requests to switch to texting • FAQ answered over text

4:10 am

Text received • appt re-scheduled

6:05 am

Call answered, emergency appt booked

8:00 am

Office opens

8:15 am

Team views after-hours calls, texts and tasks created

8:30 am

Team analyzes calls with Call Intelligence

8:45 am

Team sends explanation of benefits to patient

9:00 am

Patient arrives, office is ready.

Grow your practice and
engage patients in your sleep.

5:00 pm

Office closes

5:45 pm

Call answered, appt booked

6:15 am

Call answered, FAQ answered

7:05 pm

Call answered, appt re-scheduled

9:35 pm

Text received • request for explanation of benefits, follow-up task created and assigned

11:20 pm

Call answered, appt booked

1:00 am

Call answered, FAQ answered

2:00 am

Text received • patient requests to switch to texting • FAQ answered over text

4:10 am

Text received • appt re-scheduled

6:05 am

Call answered, emergency appt booked

8:00 am

Office opens

8:15 am

Team views after-hours calls, texts and tasks created

8:30 am

Team analyzes calls with Call Intelligence

8:45 am

Team sends explanation of benefits to patient

9:00 am

Patient arrives, office is ready.

ROI collage image

ROI collage image

ROI collage image

ROI collage image

ROI collage image

ROI collage image

1in3

calls are missed

80%

of missed calls are booking requests

47%

of bookings occur after hours

1in3

calls are missed

80%

of missed calls are booking requests

47%

of bookings occur after hours

See how Weave AI Receptionist can impact your practice.

Don't miss out on 24/7 practice growth.
Get early access today!

Not integrated with Open Dental, Eaglesoft or Dentrix?

AI Receptionist will be available for you, soon!

Frequently asked questions

How does Weave AI Receptionist differ from a traditional receptionist?

Weave AI Receptionist works 24/7 to answer calls, texts and website chats, freeing your team to focus on taking care of patients in your office.

Can AI Receptionist integrate with my existing Weave system?

Absolutely. Weave AI Receptionist is built right into the Weave platform, connecting with your existing phone, messaging, and scheduling tools for a seamless experience.

Does AI Receptionist understand natural conversation or only preset responses?

AI Receptionist uses advanced conversational models trained on real-world customer interactions, so it can understand intent even when people phrase things differently.

Can it schedule or reschedule appointments?

Yes. It can access your Weave calendar (and supported integrated systems) to schedule or reschedule appointments in real time, keeping your calendar accurate and up to date.

What happens if it can’t answer a question?

If Weave AI Receptionist encounters something it can’t answer confidently, it automatically routes the message or call to your team, along with a conversation summary to save time.

Is AI Receptionist HIPAA compliant?

Yes! Like everything Weave builds, AI Receptionist has been designed to meet and exceed the standards of HIPAA so your patients’ data stays protected, and so does your practice.