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Online Reviews Help Make Your Business the Obvious Choice!

The majority of consumers are using online reviews to help them find the best business possible. Putting your best foot forward online can help your business achieve amazing growth!

Getting the right reviews in the right places helps your customers understand just how great your business is.

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Stand Out to Your Potential Customers with Amazing Online Reviews

Getting the highest number of online reviews possible comes down to providing an exceptional experience, and making the process of gathering reviews as simple as possible.

Weave’s suite of customer communication tools is a game-changer when it comes to providing an exceptional experience, and our review software allows you to request a review with the simple click of a button.

No hoops that your customer has to jump through to leave a review. One click takes them right to the review page so the process is simple for them.

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Easy to Use Review Software Helps Generate More Reviews!

Considering the value that customers place on online reviews, finding a review tool that is easy to use and that makes the process of gathering customer feedback painless should be one of the top priorities for every business owner.

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Weave’s Smart Technology
helps you do more with less.

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+ Weave User in the Medical Practice

“We live in a technology based world now so patients don't want card reminders for their next appointments. They want emails or text messages. That is exactly what Weave did for us. We're able to send reminders, happy birthday messages, google review links all through Weave.”

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Adam S. + Business Owner

“We started using Weave for our phones, reviews and reminders about three months ago and we love it. Requesting reviews is simple! We have gotten more than 30 additional Google reviews in that time period and our phone system has never been smoother!”

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Schedule a Demo

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No Contracts

In case you were wondering. We're so confident you'll love us, we don't try to trap you with a contract.

We guarantee 100% privacy.

Your information will not be shared.

Here’s What You’ll Love About Weave’s Review Software

Attract new customers

Your excellent online presence will bring new customers through your door who are excited to see you. This can provide momentum for any small business!

Automate review invitations

Easily send an invite to your customers to leave a review after their appointments. You can even automate the process and select how soon to send the message after their appointment. Even though our one-click review requests are simple, automation can make sending review requests even easier!

Send a text link while they’re in the office

Customers are more likely to leave you a positive review soon after their appointment. You can conveniently send your customers a text with the click of a button. This means that they can have a review link within seconds of you asking them to leave a review. This significantly improves your odds of success!

Customize your review message

When you ask for a review or customer feedback via text, you don’t want to sound like a robot. Give your message a personal touch by customizing the text message.

3 Strategies to Make the Most of Your Customer Reviews

Online reviews are the 21st-century version of word of mouth. If someone needs a plumber, dentist, lawyer, or auto mechanic, they want someone trustworthy that delivers excellent value and service. Often that means turning to friends or their favorite review sites to find the best option.

In fact, 92% of the population now uses online reviews when they’re looking for a product or service¹. What’s more, 79% of customers trust online reviews just as much as they trust a recommendation that they got from a friend or family member².

You’ve probably already heard these statistics before, especially if you’ve ever thought about ways to get more reviews or improve your rating.

The good news is that review software can help you get more reviews, intercept a portion of the negative ones, and notify you each time you get a review. We’ll share with you three strategies to make the most of your customer review software. Get ready—your online reputation is about to shine!

Use Both Manual and Automated Invites

You can set up your customer review software to send both manual and automatic review invites. It doesn’t have to be one or the other, either. You also have the ability to use both settings simultaneously to get the maximum number of reviews.

Here’s how it would work with a system like Weave: You would set up an automatic review to be sent hours after an appointment, or you could manually send a review invite while your patient is still in the office or on the phone. If you do send a manual invite, then it will override the pending automatic invite. This prevents a patient from receiving duplicate invitations.

With Weave, you can also choose the order that your business presents its review sites to your customers. For example, if you’re working to build your Google reviews, then you would place Google at the top of the review list. This setting would make Google the default review site. Patients have the option to choose an alternative platform, which would then take them to one of the next review sites on your list, like Facebook or Healthgrades.

The request itself doesn’t have to be overly wordy or salesy. A simple, polite message will do the trick. Here’s an example:

Hi, {First Name}. Thank you for visiting our office today! Please let us know how we did by clicking the link below.

We recommend starting by inviting loyal and established patients while they’re still in the office. This allows you to gauge their reaction and receptiveness to leaving reviews. You can say something like, “Would you mind giving us a quick online review? I can text you the link.”

allows you to reach all of your patients quickly, either through the manual or automatic request process.

Another plus is that it simplifies the process. Instead of asking a patient to leave a review on Google and then hoping they can figure it how to do it, you’re providing a convenient link that makes the process easy and painless.

Control Reviews with Private Feedback

Most of the time, unsatisfied patients that leave negative reviews just want to be heard. If they’ve turned to a public review site, it means that they didn’t get a satisfactory resolution while they were in your office.

Customize your text message

When you ask for a review via text, you don’t want to sound like a robot. Give your message a personal touch by customizing the text message.

If you do have an unhappy patient, sending them directly to a review site can be a disaster. They’re like to respond unfavorably and leave a scathing review.

Fortunately, you can intercept many of those reviews before they happen. With Weave, you have the option to give patients a choice to leave a Private Review. When they select that option, they can leave their review on a form or with an email message that goes directly to you. You’ll be able to address their complaints offline and have a chance to make things right.

As a result, your star rating remains intact, and with any luck, you were able to turn a disgruntled client into a raving fan.

  1. https://www.qualtrics.com/blog/online-review-stats/
  2. https://www.brightlocal.com/research/local-consumer-review-survey/
Get Weave
Get Weave

Schedule a Demo

A Weave representative will contact you shortly to schedule the demo at a time convenient for you.

Please input your phone number, numbers only
Please input your first name
Please input your last name
Please input a valid email address. example@example.com
Please input your phone number, numbers only
Contact Weave

No Contracts

In case you were wondering. We're so confident you'll love us, we don't try to trap you with a contract.

We guarantee 100% privacy.

Your information will not be shared.