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Weave vs Solutionreach:

Why Weave Wins

(Hint: Because it's better.)

Number of customers

Weave is tried and trusted by over 26,000 customers.

Unclear

Integrated-ness

Weave offers a suite of solutions that work together seamlessly with our phones because they are native to our application.

Solutionreach partners with a third-party to offer phones, so their integration is not as clean and functionality is not as reliable.

User Friendly

Weave is the most user-friendly patient relationship management solution on the market. So you can spend time focusing on your patients instead of struggling to make your PRM work as expected.

Former Solutionreach customers have complained about spending so much time resolving problems with the solution, that it cost them more than they saved.

All in One

Weave includes a suite of patient relationship management solutions including Phones, Reminders, Online Scheduling, Insurance Verification and Payments instead of using different vendors for each solution.

Despite their all-in-one functionality, Solutionreach is not able to match Weave's effectiveness and ease-of-use.

Cost

Weave offers our full suite of solutions for a premium price as a result of the value that our customers are getting from our platform.

Similar pricing but less user friendly.

Trying to justify the investment? See how Weave can save your office time and money! ROI Calculator

More reasons Weave is better.

(If you're not already convinced.)

Weave phones are native.

While other patient engagement systems offer VOIP phone integrations, Weave offers phone technology that is built together with our full suite of solutions. This interconnectedness makes all the features work together seamlessly.

Weave's products are better.

Solutionreach can do a lot of things. So can Weave. The difference is this: Weave does them well. Because to us, it’s not enough to simply offer products. We want to change lives with them—for the better.

Weave is easier to use and easier to learn.

With Weave, everything you need to communicate with patients is right at your ﬁngertips. And with streamlined onboarding and an intuitive user experience no competing platform is as simple to use.

Weave has world-class customer support.

Weave has world-class customer support. Along with our best-in-class software, we offer some of the best customer support in the industry. Our professional and friendly service reps are equipped to do whatever it takes to help your practice be successful.

Customers who returned to Weave after trying Solutionreach had this to say:

Solutionreach “made us look stupid like we didn't know what we were doing.”

“It wasn't user friendly. It wasn't clean. There was a lot of lag time between posting messages so we had several people in the office respond to patient texts.”

Solutionreach’s team communication tool was frustrating and cumbersome.

“It never alerted you in a clear way. We stopped using it after a while and ended up just texting each other.”

Solutionreach payments actually made more work.

“Because Solutionreach required patients to pay all or nothing, many patients simply wouldn’t use it. So it actually made more work for us than it saved.”

Read the full case study to find out more.

Read the case study