Watch an online webinar and pass the quiz to receive your free CE certificate.
Monroe McKay is a Director of Business Development for Weave Communications who has a flair for customer success and a passion for improving customer satisfaction. His fervor for providing doctors with tools to strengthen their customer relationships started when he worked at Solutionreach (formerly known as Smile Reminder). As the fourth employee of the new start-up, he built their Training and Support team and turned it into a place where doctors and their offices could go for the resources they needed. He was also an integral part of helping the company grow its customer base from 150 to 5000 offices.
From Training and Sales, he moved on to become part of the Business Development group where he began working with Key Opinion Leaders and industry influencers. After he left Soltionreach in 2012, he went on to do similar work of building sales best practices and strengthening relationships with key influencers, but in the pharmaceutical arena. In 2015 he joined Weave and was excited to return to serving in the medical communication space and to learn from and work with some of the best educators and consultants. With 15+ years at companies that help doctors, Monroe understands how integral communication is to building a successful practice. He believes that with the right skills and tools that it is possible to wow patients both in the office and on the phone. When a patient feels taken care of, they want to keep coming back and that contributes to the bottom line.
Optometry in the age of Disruptors: When Patients are Harmed.
The hyper-connected patient experience: utilizing modern technology to create the best patient experience
Telemedicine & telehealth: a practical guide
Social media 201: Advanced tips for growing your audience
The local marketing that you have to be doing in 2020
How to get people to care about what you have to say or sell!
3 Decisions that create resilience
My 5 tips to accelerating growth after 20+ years as CEO
Regardless of how large and daunting a task may be you can always execute your way through it
How to scale great decision making in your growing business
Purchase, purpose, and party--grow and retain the right way
How technology went from a luxury to a must for small business
How to leverage data--we know your competitors aren't
Discover how the Weave platform can help you grow your business like never before.